Privacy Policy
Privacy Policy
During processing, we conform to the requirements of applicable data protection legislation. This means that we:
- clearly specify our purposes before processing personal data, using this Privacy Policy;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- first seek explicit consent to process your personal data in cases where your consent is required;
- take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- respect your right to access, correct or delete your personal data held by us.
In this privacy notice, we will explain what personal data we collect and for what purposes. We encourage you to read it carefully.
Contact form and newsletter
You can use our contact form to ask questions or make a request.
For this purpose, we use your phone number, name and address information. We need this information because of our agreement with you. We store this information until we are sure you are satisfied with our response.
Newsletter
We have a newsletter to inform those who are interested in our products and/or services. Each newsletter contains a link that allows you to unsubscribe from our newsletter. You can also use your account to do so. Your e-mail address will be added to the list of subscribers only with your permission. We store this information until you cancel your subscription.
Handling your order
We will use your personal data in processing your order. We may share your data with the delivery service to deliver your order. We may also obtain information about your payment from your bank, credit card company or payment provider, who may apply their own privacy statements. We cannot fully control what they do with their cookies. Please read their privacy statements as well (for example: PayPal).
For this purpose, we use your payment details, phone number, billing address, email address, name and address information. We need this information because we have a contract with you. We store that information until your order is completed and several years thereafter (the legal retention period).
Registration
Certain features of our service require you to register in advance. You will need to provide certain information about yourself and choose a username and password for the account, which we will set up for you.
For this purpose, we use your gender, IP address, name and address information, e-mail address, phone number, billing address and date of birth. We have this information because we have an agreement with you. We will store this information until you close your account.
We will store this information so that you do not have to enter it every time you visit our website, and to contact you in connection with contract fulfillment, billing and payment, and to provide a record of products and services you have purchased from us.
Promotion
Other than through advertisements, we may inform you about new products or services:
- via email;
- via social media.
You may object to these promotional communications at any time. Each email newsletter contains a cancellation link. You can block us or use the cancellation option. You can notify us through your account.
Location information
If necessary, we may obtain your location data (GPS). If so, you will be asked to give your prior consent. This location data and other data may also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used, for example, by Google or Apple themselves. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
Publication
When using our service, the following information is published and is visible on the Internet:
You choose what information you disclose. You could be tracked with this information.
Advertisements
Our website displays advertisements. We analyze whether people like these advertisements and only use the information to provide nice or interesting advertisements or offers in the future.
Provision of data to third parties
Your data will expressly not be provided to third parties without a "data processing agreement".
Cookies
Our website uses cookies. Cookies are small files where we can store information so that you do not have to re-enter that information. We can also use them to see if you visit us again.
The first time you visit our Web site, we will show you a notice explaining our cookies. If you continue to use our website, we will assume that you do not object to these cookies.
You can block the use of cookies through your browser settings. You can also delete stored cookies, which may prevent certain parts of our website from working properly.
We have made arrangements with other parties who place cookies through our website. However, we cannot fully control what they do with their cookies. So please also read their privacy statement.
Google Analytics
We use Google Analytics to track visitors to our website and get reports on how visitors use the website. We have accepted Google's data processing agreement. We allow Google to use information obtained by Analytics for other Google services (for example, Remarketing and Adwords...), and we anonymize the IP addresses. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
Facebook and other social media platforms
We use Facebook to track visitors on our website and get reports on how visitors use the website. We have accepted Facebook's data processing agreement. We allow Facebook to use information obtained by Analytics for other Facebook services (e.g. Remarketing...), and we anonymize the IP addresses. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
Security
We take security measures to reduce misuse or unauthorized access to personal data. In particular, we take the following measures:
- access to personal data requires the use of a user name and password
- we use secure connections (Secure Sockets Layer, or SSL) to transfer all information between you
and our website when entering your personal data.
Changes to this privacy statement
We reserve the right to change this statement. We encourage you to consult this statement periodically so that you are aware of any changes.
Inspection and modification of your data
You can always contact us if you have any questions regarding our privacy policy or if you wish to review, change or delete your personal data.
You have the following rights:
- to be informed about what personal data we have and what we use it for;
- access the personal data we hold about you;
- to have incorrect data corrected;
- request deletion of outdated personal data;
- withdraw your consent;
- object to certain uses.
Please ensure that you always make it clear who you are so that we can be sure we are not changing or deleting the data of the wrong person.
Complaints
Filing a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.
